Dear Customers
Due to the current global situation with Covid-19 virus there has been a significant drop in global air cargo capacity.
Some orders placed through our web-store, and which are required to ship from Hong Kong via Hong Kong Post or SingPost, may be delayed as there may be no available flights from Hong Kong to certain destinations. To those destinations that are still being serviced, please do expect some delays in delivery as postal services globally are limited.
Orders that can be fulfilled from our stock at USA and EU warehouses are also taking longer to be dispatched due to restrictions and prioritization for dispatch of essential items.
We do apologize if your order is delayed during this very exceptional time.
Sincerely Brainwavz Audio Team.